How to Choose the Best Computer Repair Company On the Internet

How to Choose the Best Computer Repair Company On the Internet

The fact that you are reading this article, confirms that you own a computer and
you may have faced the issue of its repair and maintenance time and again. Here,
I have tried to put together a guide for computer repair services with the aim
to help you find the best computer repair company On the Internet.

Top 7 Facts To Remember When Choosing Laptop or PC Repair & AMC Company:

1. On Site Support: You need to get your laptop repaired and now! And waiting
for days for the machine to be repaired can be frustrating. In times like this,
you need to look for a laptop repair service provider that can visit your
residence or office and get it up and running in no time at all or choose the
easier option and go for someone who can fix it ONLINE. Nowadays, most pc repair
and support shops provide online support. However, ask them if they will charge
you extra for that visit which actually makes little sense since everything they
do onsite can be done via online access to your computer/laptop. In fact, you
may also negotiate this at the time of making the payment.

2. Work Warranty: This is very important, and you should ensure that companies
offer warranty on their work. This will safeguard your interests and help you
save money that you may have to spend in case the work is unwarranted. Most
computer repair and maintenance companies offer warranty of 6 months to a year.
But you must check if they provide you with free replacement of software in case
they corrupt your system during the online/onsite repair process.

3. Turnaround Time: Remember, the reason you are hiring a professional is
because you want a quick turnaround time. So at the very onset, ask for the time
required to repair your laptop or computer.Typically, computer repair takes
around 2-3 hours at the most which is the time you will require to keep aside
from your schedule while the online service takes place. If the issue requires
parts replacement or repair then you are looking at around 2-3 days or even
more. If you have a PC AMC or Laptop AMC, then you will already know this by
experience.

4. Manufacturer Certifications: Yet another extremely important thing to check.
Computer manufacturers provide certifications to computer engineers, if they
have attended the manufacturer’s training program. So ask your repair guy if he
is certified to repair the brand of laptop you own. For example: if the
technician is certified to repair a Lenovo laptop, he may not be able to repair
a Dell, Sony, Acer, or any other brand of laptop. Certifications ensure that
they have knowledge and experience in handling issues specifically related to
your computer and thus, will get the work done faster.

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